Over 200 people from 40 states have joined a class-action suit against Wen Hair Care and infomercial giant Guthy-Renker. Plaintiffs have alleged that the company’s cleaning conditioner has made them go bald, resulted in rashes, irritation, hair breakage and hair discoloration.
The celebrity-endorsed line, designed by Los Angeles-based hairstylist Chaz Dean, has been accused of damaging and destroying their hair even after they have stopped using it. The products promise to be sulfate-free hair care line that leaves hair clean, conditioned and strengthened without using strong chemicals.
In July 2014, the suit was filed in the US District Court for the Central District of California. But it has not detailed on which ingredients are believed to have caused the damage. In fact, it claims that the products have many harsh chemicals.
As per Wen’s website, the ingredients include glycerin, chamomile extract, wild cherry bark, rosemary extract and panthenol. The lawsuit has also alleged that Wen has blocked and/ or erased negative comments and reviews from its Facebook page.
The products have been heavily promoted by celebrities including Brooke Shields, Alyssa Milano and Angie Harmon. They have claimed that Wen products act as a ‘shampoo, conditioner, deep conditions, detangler and leave-in conditions. Many women who have used the products have alleged that they have resulted into irreparable damage to their hair.
The company has claimed that normal shampoos can prove damaging for hair, but such is not the case with their products that significantly improves the health and appearance of hair in a single use. The law firm of Christiansen Davis has filed the lawsuit alleging that Wen products have ‘active ingredients (that) act as a depilatory and caustic agent, either by causing a chemical reaction that damages the hair strand and/or follicle’.
Wen, Guthy-Renker and Chaz Dean have refused to accept the claims. They have affirmed that there is no evidence to support the claims that their hair-care products have caused hair damage to anyone. There are many reasons due to which a person may lose their hair, not related to Wen hair products.